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Job Title

Customer Care Agents

   
Ref 7629
   
Employer Description Our client is a reputable online gaming company, seeking to recruit telephone support / customer care agents in view of its continued growth. This is an exciting opportunity to join a dynamic, fast moving industry in an expanding team.
   
Job Description The candidate shall be an experienced helpdesk professionals helping to drive the company’s growth. The customer care team is part of the company’s customer services department and provides assistance to incoming telephone calls to a diverse range of customers. The chosen personnel shall ensure that in-coming information either through postal mail, faxes or emails are answered or disseminated to the relative superiors as necessary.
   
Candidate profile The ideal applicant must have at least 6 months experience in a customer service / Telesales role, ideally in a contact centre environment with high call volumes. Experience of using Microsoft Word, Excel and the Internet are a must. The ideal candidate should have a flexible approach to working in a dynamic environment and must prove to be a team player with a ‘can do’ attitude.
   
Special Conditions .Previous experience will be considered an asset.

 

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